From conversations to care plans - instantly.
Transform the time your team spends on admin, with detailed notes generated in seconds.
ISO27001 accredited 
“What has taken us potentially weeks before can pretty much be completed in a day or two, and with one meeting rather than several.”
“Our pilot of Magic Notes has seen enormous benefits for our frontline team, who get time back to focus on the most meaningful work. Our service users have also said they value the stronger connections the tool allows staff to create.”
"Magic Notes has caused a real buzz. Our frontline staff told leadership, 'Please don't take it away' and our CEO's response was clear: 'We have to make it happen.'"
Designed by frontline teams, for frontline teams
Save a day per week
Staff save 8-10 hours of admin every single week - see both productivity and staff wellbeing improve.
Consistent, high-quality notes
Detailed notes meet regulatory requirements - all fully tailored to your forms, style and tone with 90+ languages supported.
Focus on human connection
Spend less time writing notes and more time listening. Improve service quality with greater connection.
Protect special category data
Trusted by over 100 Local Authorities with government-grade security and compliance.
Take a look at how Dale Care is saving hours every week.
Hit record. Capture every detail in seconds.
Magic Notes captures every detail and turns your conversations into structured, compliant care plans and records in seconds. Skip the hours of admin, and stay focused on the conversation.
How it works
Record
Use Magic Notes on a mobile or laptop, in person or online meeting. Works offline or online - no fancy tech needed.
Review
Receive your care note, tailored to your templates and forms. Check key details using built-in citations, an easy chat feature and a transcript at your fingertips.
Customise
Use our AI tools to refine content or edit directly yourself. Copy and paste into a case management system like Access, Birdie, or Blyssful.
One tool for all your needs
Care planning
Create robust and compliant initial assessments, service reviews and quality assurance checks.
Staff supervision
Build a culture of growth with records of staff performance, case reviews, learning and development.
HR processes
Document and streamline key HR interactions - including interviews, investigations, disciplinaries, and appraisals.
Internal meetings
Improve team communication with clear minutes and action items from meetings, handovers, and briefings.
Get started with Magic Notes
Book a demo Technology you can trust
Gold standard data protection and compliance
Government grade security, trusted by 100+ Local Authority and NHS partners.
- ISO27001 accredited and GDPR compliant
- No data is stored by or used for training AI models
- All data is processed within the EU. All data is stored in the UK
- Set your own data retention policy
Built for social care excellence
Magic Notes is designed for care teams, with:
- The latest AI models fully tested before being deployed safely
- Summaries continually evaluated and improved
- All templates customised to meet your standards
- Hands-on support included as standard
FAQs
Is Magic Notes an app?
Magic Notes is a web app, which means it runs in a web browser on any device. There is no need to download or install any software, and it works across Microsoft, Apple, and Android products.
It can even work offline, when you don't have an Internet connection.
What CMS and databases does Magic Notes work with?
You can use Magic Notes with any CMS or database, including Access, Birdie, Blyssful, PASS, and more.
Simply copy and paste the Magic Note into your existing system, without needing to change the setup.
What types of meetings can Magic Notes summarise?
Magic Notes can be used across a wide range of meeting types, including care assessments, service reviews, quality assurance checks and more. You can even use Magic Notes for internal meetings!
We'll work closely with you to understand and map out your team's precise requirements. We can then customise the structure of our AI-generated summaries to match your needs.
For example, we could include sections with custom headings to match those that you use in a form like a Care Act Assessment.
How do you make sure the Magic Notes are accurate?
Magic Notes uses advanced transcription technology to capture key details. Users say it is more accurate than taking notes by hand. Both automated tools and human reviewers check the system regularly, helping improve the quality of draft notes over time.
Before adding a Magic Note to a CMS or database, users must review the content. A built-in citations feature makes this easy. This "human in the loop" process ensures every Magic Note is carefully checked.
How long are Magic Notes kept for?
Organisations can set their own data retention periods, in line with their own policies.
Do you need an internet connection to use Magic Notes?
No. Magic Notes works offline - simply log in whilst you have a connection and use the tool as normal. No data is saved to the device. Perfect for teams on the move!
How does Magic Notes handle accents or other languages?
Magic Notes supports over 90 languages and has been tested extensively to make sure it works well with a range of accents. Users also have the option to edit names which might be spelt differently.